FAQs

Q: Which repair services are available?

A: At Trust Cellular, our expertise extends to repairing a variety of electronic devices, including cellphones, tablets, game systems, and computers. Our specialization encompasses fixing issues such as Broken Screens, Faulty Batteries, loose Charger Ports & Back Glass, as well as more complex problems like Bootloops, Passcode & Carrier unlocks.

Q: What is the typical turnaround time for repairs?

A: We aim to complete most repairs on the same day, ensuring a swift resolution. Our efficient service includes sourcing any necessary parts promptly to have your device fixed within the same or next day.

Q: Is there a fee associated with obtaining a repair estimate from your services?

A: We offer free estimates & analysis. At Trust Cellular, We offer a targeted device diagnostic service to determine the exact part requiring attention or replacement—for just $50. Which includes taking the device apart, cleaning & testing new parts.

Q: What type of warranty or guarantee is offered for your services?

A: Trust Cellular's warranty coverage includes a limited lifetime warranty on all repairs, exempting customer damage. To qualify, claims must be made within 14 days of pick up. No Refunds. Exhcange only.

Q: What is the process for submitting my device to Trust Cellular?

A: You can conveniently submit your device for diagnostic services through in-person drop-off at our designated location or utilize our secure mail-in service. For specific shipping instructions or to schedule a pickup, please contact our customer service for assistance.