Q: Which repair services are available?
A: At Trust Cellular, our expertise extends to repairing a variety of electronic devices, including cellphones, tablets, game systems, and computers. Our specialization encompasses fixing issues such as broken screens, faulty batteries, loose charger ports, as well as more complex problems like bootloops,password & carrier unlocks.
Q: What is the typical turnaround time for repairs?
A: We aim to complete most repairs on the same day, ensuring a swift resolution. Our efficient service includes sourcing any necessary parts promptly to have your device fixed within the same day.
Q:Is there a fee associated with obtaining a repair estimate from your services?
A: We offer free estimates & analysis. At Trust Cellular, At Trust Cellular, we offer a targeted device diagnostic service to determine the exact part requiring attention or replacement—for just $50.
Q: What type of warranty or guarantee is offered for your services?
A: "Trust Cellular's warranty coverage includes a limited lifetime warranty on all repairs, exempting customer damage. To qualify, claims must be made within 14 days and are subject to not exceeding the typical lifespan of the device." This effectively communicates the terms and conditions of your warranty policy.
Q: What is the process for submitting my device to Trust Cellular?
A: You can conveniently submit your device for diagnostic services through in-person drop-off at our designated location or utilize our secure mail-in service. For specific shipping instructions or to schedule a pickup, please contact our customer service for assistance.